Job: Business Analyst - Franklin, TN
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Jobing Description
Position Description:
- Define and document business processes and projects
- Consult with business departments to identify requirements
- Define project scope and objectives
- Model business processes (current and future)
- Evaluate system changes for downstream system and/or organizational impacts
- Prioritize and track all issues to resolution
- Escalate issues to the Project Manager as appropriate
- Provide agendas and follow up with meeting minutes
- Participate in prototyping solutions to provide the business unit a preliminary evaluation and/or user interface experience
- Work with the business to identify minimum performance expectations and service levels
- Develop and maintain working relationships at all levels of the business unit
- Validate that all functions perform according to the relevant specifications
- Acquire and maintain working knowledge of databases, file systems and architecture that support the application
- Facilitate and or assist with group meetings
- Manage small to medium projects from inception through implementation
- Manage organizational change
- Comply with the Software Development Lifecycle (SDLC) methodology
- Provide required problem and status and time reporting
What makes your technology career greater with UnitedHealth Group. You'll have the most opportunities to grow and develop. We invest in rich technology resources and talented people to help glean and use intelligence in ways that drive quality and affordability of healthcare for millions of people worldwide. It's your chance to be a transformational force in the industry and within UnitedHealth Group. If you believe there is always a better way, take the next step in exploring your potential with UnitedHealth Group.
Positions in this function work in the business analysis phase of the system development cycle and consult with users to define business processes and the information systems for supporting those processes. For employees working in the analysis phase to prepare detailed specifications, use the Systems Analysis function.
- Generally work is self-directed and not prescribed.
- Works with less structured, more complex issues.
- Serves as a resource to others.
UnitedHealth Group IT provides a diverse and comprehensive array of application design and infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Application Services Group, Enterprise Technology Services Group and the IT Business Services Group, UnitedHealth Group IT has over 7,000 internal and external resources across the globe, and offices in California, Connecticut, Minnesota, New Jersey, South Carolina, Wisconsin and India.
Skills / Requirements
Requirements:
- 3+ years working in any role within a Software Development Life Cycle
3+ years experience in customer service role requiring direct contact with the end user
2+ years experience writing SQL select statements- Bachelor's degree required
Assets:
- Any experience working in a healthcare claims review workflow (pre-pay, post-pay - any aspect of claims review)
- Expert with the creation of Excel Macros
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Important Notes
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