Albion Staffing

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Business Relationship Officer | Blue Lagoon, FL

at Albion Staffing

Plus Commission
Posted: 8/24/2019
Job Status: Full Time

Job Description

About this opportunity:
Albion's Banking Division has an opening for a Business Relationship Officer to work at a bank located in the Blue Lagoon, FL area. Execute integrated sales, service and relationship strategies to support growth and retention of business customers. Develops new-to-bank business relationships as well as cross-marketing of services to existing clients through segment-based sales plans to achieve revenue growth targets and maximize operating capabilities and profitability.

About Albion Staffing Solutions:
Albion has been offering Temp; Contract and Direct Hire Staffing Services for 20-years from offices located throughout South Florida.  Offering General Admin/Clerical and Light Industrial staffing services, Albion also specializes in the Logistics, Allied Healthcare and Banking industries.

Responsibilities:

  • Solicits business relationships including deposits, loans and treasury services.
  • Develops and refers loans leads for commercial area. Pursues lending business development activities (including low and moderate income segments), working in partnership with Commercial Banker.
  • Execute integrated sales and relationship strategies that are in alignment with the area business plan to achieve desired revenue and service hurdles.
  • Provide Treasury and Lending specialists with qualified referrals for cross-sell. Assist in closing deals across all products.
  • Use sound judgment in qualifying potential customers/deals as well as recommending the right financial solutions/products for the customer.
  • Partner with other our client's (i.e. Residential and Commercial Lending, Treasury, etc.) to ensure ongoing and appropriate communication to support overall client and franchise objectives.
  • Conducts sales initiatives through adequate procedures (telemarketing, direct mail and external business development. Ensures effective customer retention and growth through ongoing sales and servicing initiatives.
  • Maintain frequent interaction with centers of influence, diverse industry segments, community leaders, regulators, and senior business contacts and providing broad, multi-product banking solutions to the middle market companies housed in the marketplace.
  • Ensures implementation of the Bank’s customer service philosophy in regards total customer satisfaction knowledge, courtesy, appearance, responsiveness, accuracy and communication).
  • Handles customer situations beyond the scope of branch personnel and to ensure timely service.
  • Attain to the branch production goals.
  • Promote and service all the deposit products available at the bank and open all types of accounts, including checking, CDs, IRAs, Business Accounts and Safe Deposit Boxes.
  • Promote and answer questions regarding the various lending products the bank offers.
  • Resolve customer problems and complaints in accordance with our client's  excellent service policy.
  • Answer customer questions and assists customers with all needs, such as: Safe Deposit boxes, issuing ATM
    cards, statements, rates, overdrafts, issue temporary checks, etc.
  • Assist in implementing operational policy, ensuring transactions are processed in compliance with federal, state and bank
  • Strictly adhere to internal control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation.
  • Input information to create account data file of new accounts. Perform any maintenance changes on existing customer’s account, such changes of address, title or rate changes.
  • Act as a backup/support to Personal Bankers as needed.
  • Support platform weekend schedule.
  • Support team when participating in different after hour events.
  • Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.
  • Open and close the branch: maintains and stays abreast of security policies and procedures.
  • Assist in generating ideas for improving sales/operational issues with the bank management. Develops, implements and monitors own sales and service plans.
  • Through extensive involvement, create local community awareness that the bank is critically focused on partnering in the community

Workplace Location:
Applicants will work in the customer's facility - located in Blue Lagoon, FL area.

Candidate Advice:

  • Pre-Employment and random Drug and Background testing applicable.
  • Only Local Candidates will be considered; no relocation provided.
  • Reliable Transportation to/from the workplace is necessary.