Citizens Finance

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Loan Officer CF

at Citizens Finance

Posted: 8/6/2019
Job Status: Full Time
Job Reference #: 18-0987
Keywords: financial

Job Description

Citizens Finance is a growing dynamic organization with many locations offering uniquely different financial solutions for personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"

I. POSITION SUMMARY: Under general supervision, the Loan Officer CF originates consumer loans and cross sells other related financial products in a professional manner.


Interviews consumer loan applicants, underwrites loan requests, grants or declines credit up to established credit authority and completes loan closings.

Develops and maintains relationships with auto dealers.

Contacts delinquent borrowers to discover reasons for non-payment and establish a payment solution suitable to Citizens Finance and the customer.

Initiates and directs legal action for the termination of non-resolvable delinquent accounts at the direction of the manager.

Assists in all marketing initiatives and solicitations of past, present and new customers.

Responsible for product of individual portfolio of good quality consumer loans that are required to achieve individual and branch goals.

Maintains confidential and personalized customer relationships as circumstances may warrant.

Completes annual E-Learning Plan and Bank Secrecy Act (BSA) training as assigned and keeps up-to-date knowledge of BSA as it relates to the job function.

Performs other duties as assigned.

III: SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.



 Bachelor’s Degree or equivalent work experience required


1 - 3 years related consumer finance experience Proven success in meeting/exceeding sales goals Ability to analyze and comprehend financial data and recommend appropriate financial solutions Proven experience providing excellent customer service Knowledge of Microsoft Office (i.e.: Word, Excel, and Outlook). Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously Detail oriented Ability to work individually as well as part of a team Current Driver’s License

Scheduled Weekly Hours:


Time Type:

Full time

Since established in 1988, Citizens Finance has helped families with money and financial management needs, and served as a place where these families can get a loan quickly and efficiently for almost any purpose.

Citizens Finance is a consumer loan company. We strive to leave a positive lasting impression by exceeding the expectations of our customers in everything we do. Our goal is to treat you with dignity and respect while providing the highest quality service in a timely manner.

Our headquarters is located in Dubuque, Iowa and we currently operate in Iowa, Wisconsin and Illinois.

Citizens Finance is a proud member of Heartland Financial USA, Inc. , a diversified financial services company dedicated to the preservation and growth of community banking.

EOE/AA Employer · M/F/Disabled/Vet

Member FDIC · Equal Housing Lender

Employment at Heartland Financial USA, Inc. is employment at will

Posted 30+ Days Ago

Full time


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!