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Utility Billing Accountant I - Water Services

at City of Phoenix

Pay: $42,515 to $63,315/year
</span></span></p><p><span><span><strong>SALARY</strong></span></span></p><p><span><span>$20.44 - $30.44 hourly / $42,515 - $63,315 annually
Posted: 4/8/2019
Job Reference #: 31410

Job Description

Job ID
Full/Part Time


The Utility Billing Accountant I performs entry-level, professional accounting work with minimal supervision in a variety of utility billing activities. The Accountant I will be responsible for performing a variety of complex utility billing and adjustments. This position also provides first line supervision of employees involved in the performance of clerical accounting work, including accuracy and timeliness of work produced. This position requires the ability to complete advanced billing tasks. The Accountant I will be responsible for organizing daily work, reclassifying the appropriate type user based on a field investigation, reviewing and approving adjustments made by staff, responding to complex customer inquiries via verbal and written correspondence, as well as the auditing and maintenance of financial/billing reports. Knowledge of internal policies and applicable city ordinances will be vital to ensuring that appropriate billing actions are taken. Strong customer service skills with a supervisory background and previous utility billing experience strongly preferred.

The ideal candidate will possess the following:

* Familiarity with accounting transactions rules, regulations and internal controls.

* Administrative work experience related to account management.

* Maintaining composure and working effectively under stress and when dealing with irate or difficult customers and deadlines.

This recruitment may be used by any department for any current or future vacancies over the life of the eligible list.


First review of applications will occur the week of April 22, 2019. Recruitment will close when we have received a sufficient number of qualified applications.


$20.44 - $30.44 hourly / $42,515 - $63,315 annually. Appointment can be made above the minimum depending upon qualifications.

A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA plan; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 11.5 paid holidays, 12 vacation days, and 15 sick days. For more details, visit: Unit 7 Benefits


  • A bachelor's degree in accounting or finance OR,

  • Four (4) years of paraprofessional accounting and/or payroll experience.

  • An equivalent combination of related experience and education may be considered.

  • The City job description can be found here.
  • The following list is not all inclusive, but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers

PREFERRED QUALIFICATIONS - The job requirements listed above, plus:

  • Experience working with computerized accounting systems and software such as Microsoft Access and Excel, SAP, CC&B, and PeopleSoft.

  • Bilingual Spanish speaking skills are a plus but not required.


Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position. The results of the resume screening process will be sent to your primary email address.


  • All finalists for positions are subject to a criminal background check applicable to the department or position.

  • For other important information related to employment with the City of Phoenix, please click here.

  • Link to All City of Phoenix Employment Opportunities

  • If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.


Accountant I, Job Code #03210, ID#31410, 04/08/19, 6mos, VG, Benefits: 007

City of Phoenix employees commit to Work Smart, Be Kind, Spend Wisely.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!