CVS Health

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Accounts Receivable Representative

at CVS Health

Posted: 1/15/2020
Job Reference #: 1123910BR
Keywords: billing, financial

Job Description

Job Description
CVS Health has an opportunity to welcome a new member to the Collections and Billing team in Machesney Park, IL. As our Accounts Receivable Representative, you will work with a team of multi-skilled Collectors who partner with companies to provide timely Healthcare Reimbursement. Some of your responsibilities will include Customer Service, Insurance Collections and Medical Billing. Our ideal candidate will have previous experience with Problem Solving, Critical Thinking and Collaboration.

This position will be responsible for:
-Transmitting or submitting claims (paper and electronic) to Insurance payors for reimbursement
-Resolving Insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and/or pharmacy/shipping errors
-Provide detailed follow up with patients and payors in the form of, but not limited to phone calls, fax transmittal and e-mails
-Contact patients and Physician’s offices as needed in order to expedite claims processing
-Obtain accurate demographic, insurance and financial information from patients to ensure all account information is accurate

Required Qualifications
- Ability to communicate with clientele in a professional manner; both written and verbal
- Proven effective customer service skills and experience that shows ability to work independently and in a team environment
- Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail
- 1+ years experience in Microsoft Office, specifically Excel, Outlook and Word

Preferred Qualifications
- 1 + years experience performing health care reimbursement, medical billing or insurance collections Medical billing or collections in health care
- Customer Service in a health care environment and with healthcare reimbursement

Verifiable High School diploma or GED is required.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!