CVS Health

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Coordinator - Finance Med D

at CVS Health

Posted: 9/30/2019
Job Reference #: 1101187BR

Job Description

Job Description
CVS Health is seeking a Coordinator within our Medicare Part D Premium Billing organization. As the Coordinator, you are responsible for the review and processing of members written and verbal requests to update their Automatic payment options. We are looking for a team player who is self-motivated, innovative, and able to prioritize their own work with minimal oversight. You will also be responsible for updating member accounts and documenting all actions taken within multiple systems. Engagement from other business partners such as Customer Care, CTM/Grievances, Account Management, and the client may be necessary. The members requests will need to be resolved quickly with great attention to detail. Tasks will include research based off of CMS guidance, member provided information, and thorough review of inbound calls. Resolutions may entail analysis in multiple systems (Facets, PeopleSafe, SAP, etc.), creating documentation, or contacting the member. Must be proficient in Access, Power Point, and Excel; using all tools available to maximize productivity for the assigned work stream. As the Coordinator, you must be able to gather and validate information from different systems, provide clear and concise communication for final resolution, work diligently on assigned tasks, and communicate concerns as needed to ensure a smooth and positive experience for our Medicare Part D beneficiaries.

Required Qualifications
1 or more years MS Office experience, either academically or professionally

Preferred Qualifications
-Experience in finance, billing, or a related field,
- Background in Medicare or CMS related work
- Well organized and able to work under pressure while handling a high workload volume.
- Experience with problem solving and process improvement initiatives.
- Ability to pay close attention to detail and be able to work successfully in the highly regulated environment of Medicare Part D.
- Outstanding written and oral communication/ interpersonal skills.
- Ability to respond in a positive, proactive, and timely manner regarding potential account reconciliation issues or discrepancies.
- Demonstrated ability to problem solve operational and financial issues.

Verifiable High School Diploma or GED required.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!