CVS Health

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Data Analyst - Pharmacy Automated Outreach

at CVS Health

Posted: 2/12/2020
Job Reference #: 1154877BR
Keywords: financial

Job Description

Job Description
If you are passionate about making a difference in the work you do and solving complex problems, consider growing your career as a Data Analyst on the Pharmacy Automated Outreach Team at CVSHealth!

CVSHealth is looking for a talented and agile analytics professional who will develop statistical analysis designed inform our messaging strategy and aid in achieving our mission of helping patients on their path to better health. As a Data Analyst, you will work with a high energy team that is motivated by the opportunity to drive better health outcomes for our patients and realize financial results within CVSHealth. We want to uncover new opportunities for our automated outreach platform, develop innovative strategies that capitalize on these opportunities, and then implement these strategies across our ~10,000 pharmacies and other enterprise assets (e.g. Digital, Patient Care Medication Adherence, Personalization Team, etc). We’re excited to work with somebody who shares our enthusiasm for great patient experiences and helping patients realize better health outcomes.

Your Typical Day Here Could Include:

- Developing analytics solutions to enhance the corporate understanding of our patients and measure pharmacy initiatives across the automated outreach platform
- Meeting with cross-functional teams to act as a liaison between business and technical teams or help interpret the results of an analysis
- Creating data visualizations that communicate insights to our leadership team
- Monitoring existing programs for operational issues or anomalous results
- Working with the pharmacy store teams (pharmacists and/or technicians) to collect feedback and suggestions for improving existing patient adherence programs
- Analyzing patient segments and developing recommendations for addressing the insights discovered
- Measuring the impact of tests or newly developed projects that provide a better customer experience for CVSHealth patients

Successful candidates for this position:
- Are able to bring a high degree of analytical rigor to their work
- Have strong critical thinking skills
- Are able to work collaboratively in a fast-paced environment
- Are excellent communicators and able to explain technical concepts to cross functional partners

Required Qualifications
- 2+ years of analytics experience
- 2+ years of experience with Microsoft Excel and PowerPoint
- 6+ months of experience using Oracle SQL

Preferred Qualifications
- Quantitative Educational Background
- 2+ years using Oracle SQL

- Bachelors or equivalent Experience

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!