CVS Health

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Data Analyst - Retail Pharmacy

at CVS Health

Posted: 10/9/2019
Job Reference #: 1063236BR
Keywords: financial

Job Description

Job Description
If you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Product Development Analyst - Senior Consultant with the CVS Health Pharmacy Personalization & Strategy team!

This role will focus on helping CVS Health identify, test, and implement a portfolio of strategies to realize value in our Pharmacy Personalization Strategy efforts and achieve a mission of helping patients on their path to better health. As a Senior Analytics Consultant, you will work with a high energy team across the enterprise that is motivated by the opportunity to drive better health outcomes for our patients and realize financial results with CVS Health. We want to uncover new opportunities for our Pharmacy Personalization Strategy effort, develop innovative strategies to drive results and then implement these strategies across our ~10,000 pharmacies, ~1,000 Minute Clinic locations and other enterprise assets (e.g. Digital, Patient Care Medication Adherence, Service). We're excited for this work - so we look forward to working with somebody who shares our passion and enthusiasm!.

You Typical Day Here Could Include:

- Working with our internal partners and vendor to articulate how they could build a new product that will help CVS Health patients on their path to better health using the automated voice and text channel
- Meeting with teams from different departments to brainstorm new ideas for improving CVS patient experience
-Working with the pharmacy store teams (pharmacists and/or technicians) to hear about their feedback and suggestions for improving existing patient adherence programs.
- Building business cases for potential new services and presenting it to leadership
- Analyzing patient segments that exhibit problematic behavior and developing recommendations for addressing the insights discovered
- Measuring the impact of tests or newly -developed projects that provide a better customer experience for CVS Health patients
- Designing, managing and executing mini-tests to confirm or deny a hypothesis about patient adherence.

This Job Might Be For You If:
- You enjoy solving complex problems. If you don’t know how to do something, you work to find the answers. You don’t get frustrated easily when something doesn’t go the way you planned.
- You can take complicated concepts and communicate them effectively to a variety of audiences. You write well. You pay attention to the details. You can articulate your thoughts eloquently.
- You enjoy working in teams with a diverse set of experiences and backgrounds. You get satisfaction from helping your teammates succeed. You listen to others’ ideas with an open mind.
- You value innovation. You are comfortable questioning the status quo. You are willing to take calculated risks. You are always looking for new ways to improve existing processes.
- You are self-motivated. You are eager to step up and take on new and exciting challenges. You take ownership of your work. You pay attention to the details. You notice that the phrase "You pay attention to the details" was used twice in this job description.
- You are passionate about working to improve the health outcomes of CVS Health patients. You recognize that transformation of change in health care doesn’t happen overnight and you are committed to making a difference one step at a time.

Required Qualifications
-2+ years of analytics experience
-2+ years of experience with Microsoft Excel and PowerPoint
-6+ months of experience using Oracle SQL

Preferred Qualifications
-Previous experience in consulting, preferably in the healthcare industry
-Experience conducting analytics using Teradata SQL, and/or Tableau

Verifiable Bachelor's Degree or equivalent experience required.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!