Desert Senita Community Health Center

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Intermediate Accounts Receivable Representative

at Desert Senita Community Health Center

Posted: 10/28/2019
Job Status: Full Time

Job Description

Job Posting Information Sheet

Title:  Intermediate Accounts Receivable Representative


Category: Admin


Overview: Primarily responsible for effective collection on patient accounts, accounts receivable follow-up, and medical and dental insurance reimbursement analysis. Coordinates activities with Revenue Cycle Manager

Location: (Ajo Site) 410 N. Malacate Street Ajo, Az 85321


Term: Full Time


Years of Experience: 1+


Education Level: Associate Degree



  • Review outstanding claims to determine what action needs to take place and make status calls to insurance companies
  • Request claims to be reprocessed where necessary or prepare and submit corrected claims to the insurance companies for payment
  • Review delinquent accounts and initiate appropriate collection action including telephone calls and correspondence to patients
  • Answer patient calls relating to questions about their bills
  • Update demographic and payer related information obtained from the patient
  • Prepare refund requests for management approval
  • Responsible for the generation and mailing of claims
  • Work payer rejects and denials
  • Support management on special projects
  • Maintain a high level of customer satisfaction as reflected on patient satisfaction surveys and other measurement tools