Harris Health System

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Epic Business Analyst II - Cupid

at Harris Health System

Posted: 11/18/2019
Job Status: Full Time
Job Reference #: 148299

Job Description

About Us

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Job Profile

The Epic Business Analyst II ensures that the operational interests of their respective functional areas (clinical, revenue cycle, or ancillary departments) are being fully represented in the day-to-day operations of the Information Systems Department. This role supports all applications deployed within the Harris County Hospital District system.

Minimum Qualifications
Education/Specialized Training/Licensure: Computer Science Bachelor Degree or Related

Work Experience

3+ Years within I.S.

One (1) year Hospital/Health Care Organizations.

Special Requirements
Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing (Correspondence / Reports)

Other Skills: Analytical, Design, Research, Statistical


  • Must understand functional processes and business rules related to the applications being implemented/supported
  • Participate in requirements analysis sessions and develop design specifications for reports and application configuration
  • Participate in process workflow sessions and develop workflow maps
  • Must have an understanding of the limitations and opportunities presented by the applications supported
  • Coordinate with Vendors on the implementation of their products
  • Identify tasks and levels of effort for the implementation of solutions
  • Configure applications with moderate input from more experienced analysts
  • Report project activity and status to management
  • Identify, resolve and escalate project issues (when necessary) in a reasonable period of time
  • Develop clear and concise documentation that facilitates repeatable configuration and migration of the applications
  • Provide information to I.T. Education as needed to support training activities
  • Develop and execute test scripts that thoroughly exercise the system
  • Perform application troubleshooting and problem solving
  • Must be able to handle multiple activities simultaneously, be able to prioritize effectively, and meet overlapping deadlines
  • Escalate issues appropriately and expeditiously to appropriate individuals
  • Be on call (after hours) as needed

Benefits and EEOC

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category

Information Technology

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!