Harris Health System

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Epic Lead Business Analyst - Resolute - Hospital Billing

at Harris Health System

Posted: 12/31/2019
Job Status: Full Time
Job Reference #: 147831

Job Description

About Us

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its three hospitals — Ben Taub, Lyndon B. Johnson and Quentin Mease — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

Job Profile

The Epic Lead Business Analyst ensures that the operational interests of their respective functional areas are being fully represented in the day-to-day operations of the Information Systems Department. This role supports all application deployed within Harris Health System.

Minimum Qualifications
Education/Specialized Training/Licensure: Computer Science Bachelor Degree or Related

Work Experience:

  • 8+ Years within I.S.
  • Five (5) Years Hospital Health Care Organizations Business Analysis

Management Experience: Resource Oversight experience

Special Requirements
Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing (Correspondence/Reports)

Other Skills: Analytical, Design, Research, Statistical

1. Must fully understand functional processes and business rules related to the applications being implemented/supported
2. Facilitate requirements analysis sessions and develop design specifications for reports and application configuration
3. Facilitate process workflow sessions and develop workflow maps (may be called on to facilitate small workflow sessions)
4. Must have a thorough understanding of the limitations and opportunities presented by the applications supported
5. Must be able to recommend process improvements based upon industry standard in addition to resolving integrated process issues.
6. Coordinate with Vendors on the implementation of their products
7. Identify tasks and levels of effort for the implementation of solutions
8. Configure applications and assist less experienced employees
9. Assist Manager/Director with writing Performance Evaluations
10. Assist Manager/Director with interviewing potential candidates
11. Report project activity and status to management
12. Identify, resolve and escalate project issues (when necessary) in a reasonable period of time
13. Develop clear and concise documentation that facilitates repeatable configuration and migration of the applications
14. Provide information to I.T. Education as needed to support training activities
15. Assists with developing the overall test plan, develops test scripts and executes tests scripts that thoroughly exercise the system
16. Perform application troubleshooting and problem solving
17. Must be able to handle multiple activities simultaneously, be able to prioritize effectively, and meet overlapping deadlines
18. Act as a liaison between client and IT in resolving software issues
19. Escalate issues appropriately and expeditiously to appropriate individuals
20. Be on call (after hours) as needed

Benefits and EEOC

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category

Information Technology

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!