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Guest Service Agent / Night Auditor

at HCareers

Posted: 9/9/2020
Job Reference #: 9447_1523798
Keywords: accounting

Job Description

Immediate Supervisor
Front Office Manager
Job Summary
Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions

    -Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
    -Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
    -Familiar with property security and key control procedures, as well as, fire safety procedures.
    -Completes paperwork necessary for front desk operation.
    -Perform tasks assigned by Guest Service Manager or General Manager.
Necessary Skills and Attributes

    -Excellent verbal, comprehension, listening and problem-solving skills
    -Adaptability
    -Report and accounting skills
    -Guest relation skills
Formal Education
High School Diploma or equivalent
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!