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Night Audit

at HCareers

Posted: 9/24/2020
Job Reference #: 9447_1353491
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Job Description

Primary Objective of Night Audit Position

To cover the front desk during the overnight shift, assisting guests as needed and ensuring all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.

Responsibilities

    -Act as a Guest Service representative and manager on duty during the night time hours.
    -Act as PBX operator during the audit shift.

    -Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
    -Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.

    -Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
    -Verify the status of all wake-up call requests and ensure they are properly handled.
    -Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
    -Prepare the front office for the 'A' shift and reset day's business.
    -Attend and actively participate in all front office meetings..
    -Reports any suspicious people or activities to security immediately
    -Owns a problem when confronted with one

    -Handles difficult situations effectively

Other duties may be assigned as needed

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!