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Night Auditor - Part Time

at HCareers

Posted: 9/14/2020
Job Status: Part Time
Job Reference #: 9447_1526391
Keywords: auditor

Job Description

Job Details

Level: Entry

Job Location: Trump International Beach Resorts - Sunny Isles Beach, FL

Position Type: Part Time

Education Level: Not Specified

Salary Range: Undisclosed

Job Shift: Graveyard

Job Category: Hospitality - Hotel

Description

SUMMARY:

The night auditor is responsible for posting and balancing charges and settlements for guest rooms, restaurant and bar daily work, maintaining files, resetting the systems for the next day's operations and providing exception service to guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES


    -Responsible for closing and balancing room accounts.
    -Responsible for counting and balancing cash and credit card receipts/transactions.
    -Responsible for printing and distributing various audit reports.
    -Responsible to resetting the systems for the next day's operation.
    -The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
    -The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
    -The ability to handle a multitude of keys.
    -The ability to quote and be familiar with room and rate availability for current and future dates.
    -The ability to accept reservations, changes and cancellations in the absence of reservations staff.
    -The ability to handle guest problems or complaints.
    -The ability to keep all support departments informed of necessary information or requests.
    -The ability to handle safety deposit box requests; including distributing, giving access to and closing procedures.
    -The ability to complete key packets and vouchers, and to modify registration cards.
    -The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.
    -The ability to maintain a balanced bank assigned to you from the hotel.
    -The ability to reconcile all transactions at the close of the shift and to cash out.
    -The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper.
    -The ability to handle hotel emergency procedures and situations with maturity and professionalism.
    -The ability to oversee shifts in the absence of O/N manager
    -The ability to perform tasks and projects as delegated by the Front Office Assistant Manager, Front Office Manager or Manager of Duty.
    -The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.


Application Instructions

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