Hotel Valley Ho

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Night Auditor- Hotel Valley Ho

at Hotel Valley Ho

Posted: 8/13/2019
Job Status: Full Time
Job Reference #: 1961
Keywords:

Job Description

Position Summary:

TheNightAuditoris responsible for balancing the revenue and expense transactions,which occurred during the day at the hotel. Responsible for the overalloperations and appearance of the front desk.

Responsibilitiesinclude:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Audit and balance reports from the day shifts
  • Schedule guest wake-up calls and reservations for the following day
  • Verify that all EOD work has been performed by other departments
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations
  • Prepare guest bills for next-day checkouts and process reservation cards
  • Balance cash drawers and record receipts
  • Facilitate the deposit of guests’ valuables in hotel safe


Specific jobknowledge, skill and ability:

Theindividual must possess the following knowledge, skills and abilities and be ableto explain and demonstrate that he/she can perform the essential functions ofthe job, with or without reasonable accommodation, using some other combinationof skills and abilities.

  • Reading, writing and oral proficiency in the English language.
  • Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment. Solid interpersonal skills and positive attitude is a must.
  • Computer experience needed, preferably with Opera.
  • 1 Year Hotel/resort front desk experience required.
  • Ability to stand and/or walk continuously to perform essential job functions.
  • Clear, articulate telephone voice and excellent/professional communication skills required
  • Ability to listen effectively, to speak and write English clearly.
  • Detailed and sales oriented.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Familiarity with the surrounding area is a plus.
  • Must adhere to practicesof occupational safety and health including wearing personalprotective equipment when required.

UNIFORMREQUIREMENTS:

  • Proper professional attire required and employee must be clean and pressed for each shift.
  • No cell phones or personal calls and no gum chewing anytime.
  • Name tag must be worn at all times.
  • Parking, eating & smoking in designated employee areas only. One meal per shift is provided through the employee cafeteria only.

CountyLegal Requirements

  • Must possess a valid Maricopa County Health Dept. Food Handlers card to be kept on file in Human Resources.
  • Must have completed County & State Liquor training.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!