Monarch Blackhawk Casino

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Accounts Supervisor

at Monarch Blackhawk Casino

Posted: 10/1/2019
Job Reference #: 9256

Job Description

  • Job LocationsUS-CO-Black Hawk
    Employment Type
  • Overview

    Are you interested in…..

    • A Fast Track Career with Career Development and Career Advancement Opportunities?
    • Flexible Works Schedules and Referral/Attendance Bonuses?
    • Paid College Tuition, Free Meals, Discounted Transportation, Health Benefits and More?

    Monarch Casino in Black Hawk is building a 23 story resort that will have over 500 rooms, 4 restaurants, and a full service spa/salon which is expected to open this summer!

    Part Time and Full Time Team Members Will Enjoy:

    • Team Member (TM) Referral Program – Not only do we pay our current TM up to $600, we pay your referral up to $1,600
    • Education/Tuition Reimbursement up to $6,000 per calendar year
    • Career Development and Advancement Opportunities
    • Flexible Work Schedules
    • Up to $100 in Weekly Cash Prizes
    • Paid Trips to Atlantis Casino Resort and Spa
    • 1 Free Meal per Shift
    • Round Trip Bus Tickets for $4 per Day
    • Free Parking
    • Additional Premium Pay in Select Positions

    Full Time Team Members also enjoy:

    • Paid Vacation
    • 6 Observed Holidays
    • Health Benefit Insurance Package (medical, dental, vision, disability, and more)
    • 401k Retirement Plan with Company Match

    Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at or As a Team Member of Monarch you can ride the casino bus for only $4 per day!

    The primary responsibility of the Supervisor of Accounts Receivable is to supervise and oversee the department staff and operations. The Supervisor supports the Manager in ensuring the allocation of resources, performance and any competing requirements to meet business expectations, Service Level Agreements (SLAs) performance and other responsibilities.

    The Supervisor assists in maintaining all monthly processes essential to the functional objectives of the department and the business partners are timely and accurately completed. All duties are to be performed in accordance with departmental and Atlantis Casino Resort Spa’s policies, practices, and procedures.


    •Supervise assigned operational functions within the department consistent with the strategic plan.
    •Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.
    •Provide training; coaching; performance feedback, recommending and administering discipline, and scheduling.
    •Creates a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction.
    •Provides ideas and suggestions for new processes, services and technology to ensure Atlantis’ competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
    •Maintain and coordinate communication tools and ensure that users are properly trained.
    •Build relationships with property operations department personnel.
    •Maintain all accounting records and practices adhere to Atlantis Casino Resort Spa accounting policies and maintain standard across all business units.
    •Develop and maintain effective communication and excellent relationships with internal customers.
    •Manage the allocation of resources, performance and any competing priorities and/or requirements to meet internal customer expectations and service levels.
    •Complete timely financial close. Ensure accuracy of all closing entries in accordance with GAAP.
    •Determine work procedures and identify potential improvements to work-flow involved in posting, summarizing, verifying, recording, balancing, reviewing and correcting transactions.
    •Perform other job related duties as requested.


    TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

    •At least 2 years specific account receivables experience or equivalent.
    •At least 1 year supervisory experience.
    •Excellent customer service skills.
    •Able to lead and mentor a team.
    •Have interpersonal skills to deal effectively with all business contacts.
    •Professional appearance and demeanor.
    •High school diploma or equivalent.
    •Able to effectively communicate in English, in both written and oral forms.


    •Bachelor’s Degree in Accounting, Finance, Business Management or equivalent.
    •Experience in a hotel/casino environment accounts receivable environment. Knowledge and experience with Atlantis’ financial systems (Infinium, AS400, LMS, Infor HMS, Delphi, Rainmaker).
    •Experience with Microsoft Excel, Word and Outlook preferred.
    •Previous experience working in a similar resort setting.
    •Strong organizational skills and ability to multi-task various assignments and work with deadlines.


    •Must be able to obtain and maintain Colroado Gaming licence

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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!