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Financial Crimes Spec 3
at Wells Fargo
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.
Transaction Fraud Support Team (TFS) seeks an energetic and qualified candidate to join our team! TFS provides real time risk support to retail store team members, reviewing customer transactions to detect potential fraud situations and take appropriate action to mitigate loss to WF and customers. Ability to work independently with little supervision in a busy call center environment and maintain focus during peak call times. Ability to work cases courteously and calmly with a sense of urgency. Use appropriate investigative techniques to analyze information needed and determine liability or impact of each case, including the mitigation of financial losses and or business interruptions to the Bank. Evaluate cases of increased risk, complexity or exposure using various resources and tools, including multiple online systems to make appropriate recommendation.
Hours will fall between Mon - Fri 6:00am - 6:00pm PST and Saturday 6:00am - 5:00pm PST. Saturday work is required. Days off will be Sunday and one during the week. Schedule will be adjusted by one hour twice per year with the change for daylight savings. Flexibility with schedule is required.
Training: Start date is 2/3. Training will run Mon - Fri, 8:00am - 4:30pm for approximately 4 weeks.
Other Desired Qualifications
- Experience with the Prevention & Risk Operations / Fraud Loss Mitigation department.
- Experience with Hogan, C.L.A.I.M.S., CIV, SVP, DIPR, CCM.
The salary range displayed below is based on a Full-time 40 hour a week schedule.
AZ-Tempe: Min: $31,200 Mid: $40,800
AZ-Tempe: 1336 W Alameda Dr - Tempe, AZ
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.